How long is the onboarding process before the campaign runs?
Our standard onboarding process takes 5–10 business days, including initial condition audit, strategy mapping, and technical setup (tracking, ad accounts, CRM). The first campaign is typically live by day 10 to 14 after the kick-off meeting.
Is there a minimum contract or lock-in period?
We offer a minimum 3-month engagement to ensure measurable results — because digital campaigns need time to learn and be optimized. After the initial period, you can continue monthly with 30 days notice. There is no long-term lock-in that forces commitment.
Do I still have access to all ad accounts and data?
Yes, 100%. All accounts (Google Ads, Meta Ads, GA4, etc.) are created under your business name and you have full admin access at all times. We never hide data or lock access as leverage. Transparency is our core value.
How does the reporting system work? How often do I get updates?
You receive a concise weekly report every Monday, a comprehensive monthly report at the beginning of the month, and access to a live GA4 dashboard that can be monitored anytime. Additionally, there is a monthly review meeting to discuss results and plans for the following month.
Does DEI also handle creating creative content for ads?
Yes. We provide creative briefs, ad copywriting, and visual direction for all campaigns. For photo/video production, we can coordinate with your creative team or recommend content production partners that we have already worked with.
What is the minimum budget recommended to get started?
The budget is determined by the advertising objective and can start from 1 million rupiah per month.