1 WhatsApp Number for Your Entire CS Team, Backed by 24/7 AI

A WhatsApp customer service app & CRM in one dashboard. Every WhatsApp and website chat lands in one place, gets assigned to each admin, AI replies automatically when your team is offline, and owners can monitor every agent's performance.

30-day free trial Multi-admin, 1 number Number stays active on your phone

One WhatsApp number, many agents, one shared phone?

Chats collide, customers get answered twice, or not at all. Nobody is on duty at night. And you never know which agent is slow. Every late reply is a potential customer walking over to a competitor.

78%of prospects choose the business that responds fastest

Not the cheapest, not the most complete. The fix: every chat in one dashboard, shared across the team, with AI on duty 24/7.

Here's How It Works
3 customers chat at the same time,
nobody is left waiting.
Customer Michael sending a WhatsApp message
MichaelHi, what's the package price for a group of 10?19.42
Customer Alicia sending a WhatsApp message
AliciaI'd like to order right away, can an admin help?19.43
Customer Vony sending a WhatsApp message
VonyHi, has my order from yesterday been shipped yet?19.43
Your WhatsApp BusinessAI active · 3 agents online
M
MichaelGroup package price for 10
Not repliedAnswered by AI · 3 sec
A
AliciaWants to order, asks for admin
Not repliedForwarded to agent Rina
V
Vony VIPChecking order delivery status
Not repliedHandled by agent Andi
Incoming chats: 0Missed: 0

Everything goes to one WhatsApp number. AI answers the routine questions, agents handle the ones ready to close.

Why It's Different
Not just a chatbot.
A chat command center for your CS team.

Multi-Admin, 1 WA Number

Your whole CS team logs in to one dashboard with their own accounts. No more passing a phone around or sharing WhatsApp Web on one laptop.

AI Answers, Your Team Closes

AI answers routine questions 24/7 from your business data. When a customer is ready to buy or needs to negotiate, an agent takes over in one click.

Number Stays Active on Your Phone

With WhatsApp Coexistence, your WhatsApp Business number keeps working in the phone app while also connected to the dashboard. No need to change numbers.

Team Performance, Monitored

See unanswered chats and how many chats each agent handles. Owners know exactly who is fast and who needs coaching.

How It Works
3 steps,
from zero to a CS team ready to go.
1
30 minutes

Needs Discussion

We learn your products/services, target customers, and the questions you get most often.

2
1–2 days

Setup & AI Training

We connect your WhatsApp Business number, create accounts for each agent & supervisor, prepare the AI knowledge base, and install the widget on your website.

3
ongoing

Go Live & Monitor

Your CS team replies from one dashboard, AI stays on duty 24/7, and you monitor team performance. Update the knowledge base anytime at no extra cost.

WhatsApp CRM Features
Everything your CS team needs,
in one dashboard.

Unified Inbox

All WhatsApp and website widget chats land in one dashboard. No more chats scattered across multiple phones.

Multi-Admin & Teams

Super Admin, Admin, Supervisor, and Agent roles. Supervisors lead agent teams and monitor their team's chats.

Chat Status

Not Replied, Full Bot, Done. The team instantly knows which chats to handle first.

Manual Reply Mode

Agents take over a conversation from AI anytime, then hand it back to AI when done.

Per-Agent Reports

Chats handled by each agent, plus reports on chat volume, top topics, and peak hours.

AI Trained on Your Data

Upload FAQs, price lists, or brochures (CSV/PDF). AI answers only from this data, it doesn't make things up.

WhatsApp Coexistence

Your WhatsApp Business number keeps running in the phone app while connected to the dashboard and AI.

Automatic Escalation

Customer waiting too long? The system automatically alerts the Supervisor, then the Manager if it's still unanswered.

Auto-Closing

Inactive conversations are closed with an automatic closing message, keeping the chat list tidy.

Contact Export

Customer names and numbers are saved automatically, ready to export to CSV for follow-up.

White-label Widget

The chat widget carries your brand: colors, logo, welcome message, and quick replies.

Real-Time Notifications

Browser and Telegram notifications when a new chat arrives or a customer asks to talk to an admin.

See the Dashboard
Take a look at the dashboard,
feature by feature.
WhatsApp inbox with automatic flagsNot Replied, Full Bot, Done, and Needs Attention. Each customer's wait time is visible, and agents can Claim a chat or hand it to another agent.
DEI Chatbot dashboard screenshot: Chat Flags
AI summarizes every leadThe customer's needs, timing, and budget are summarized automatically from the conversation. Your team just sets the status: New, Qualified, Follow-up, or Closed.
DEI Chatbot dashboard screenshot: Lead Analysis
All leads in one listFilter leads by status and see contact ratings (Hot Prospect, Warm, Cold) at a glance.
DEI Chatbot dashboard screenshot: Lead List
Flag VIP customersSave birthdays, mark VIPs, and send birthday greetings straight from the dashboard.
DEI Chatbot dashboard screenshot: VIP Customers
Automatic WhatsApp contact databaseEvery number that chats is saved with a pipeline tag. Export to CSV or save to your phone in one click.
DEI Chatbot dashboard screenshot: Contact List
Conversation reports & statisticsDaily chat volume, this month's quota, traffic sources (UTM), and WhatsApp vs website comparison.
DEI Chatbot dashboard screenshot: Statistics
AI analyzes conversation topicsLearn what customers ask most, their sentiment, and suggested actions for your marketing team.
DEI Chatbot dashboard screenshot: Topic Analysis

Real dashboard screenshots with sample data.

Live Demo

Try it yourself before
you decide.

Experience firsthand how the chatbot answers customer questions. We've prepared a hotel industry demo — ask about room rates, facilities, or check-in times, and watch the AI answer naturally from the knowledge base.

Try the Chatbot Demo
DEI Assistant
Online · replies instantly
Hello! How can I help you with your reservation?
How much is a Deluxe room on the weekend?
Deluxe rooms on weekends start at IDR 850,000/night, including breakfast for 2. Shall I check availability for your dates?
What time is check-in?
Check-in starts at 2:00 PM and check-out is at 12:00 PM. Early check-in can be arranged subject to room availability.
Real Examples
See AI answering
across industries.
Automotive Dealers
Online · replies instantly
Is the latest model in stock?
The 2026 model is in stock in white, black, and silver. Automatic or manual?
Automatic. What's the on-the-road price in Jakarta?
On-the-road Jakarta price for the automatic is IDR 285,000,000, including registration and plates.
Can I pay in installments? How much is the down payment?
Yes. Down payment from 20% (~IDR 57 million), terms up to 5 years, installments from about IDR 4.9 million/month.
Any promos this month?
This month there's an IDR 5 million down payment discount + free window tint and 1 year of servicing.
Can I book a test drive?
Of course! I'll schedule a test drive at the showroom. May I have your name and preferred date?
Clinics & Doctors
Online · replies instantly
Which days is the dentist available?
Dr. Sarah (dentist) is available Monday–Friday 4:00–8:00 PM and Saturday 9:00 AM–1:00 PM.
Do you accept BPJS (national health insurance)?
Basic dental care is covered by BPJS. Scaling/braces are self-paid treatments.
How much is scaling?
Scaling starts at IDR 250,000 per visit, depending on your teeth's condition.
I'd like to book Saturday morning.
This Saturday we have 9:30 and 11:00 slots. Which one would you like?
9:30, please.
Done, I've booked Saturday 9:30 under your name. Please arrive 10 minutes early for registration.
Travel Agent
Online · replies instantly
Do you have a 4-day Bali tour package?
Yes! The Bali 4D3N package starts at IDR 2,750,000/person, including hotel, transport, and tour guide.
Does it include flights?
No, that's a land package. Return flights from Jakarta are around IDR 1.2–1.8 million depending on dates.
What's the itinerary?
Day 1 Tanah Lot, day 2 Ubud and Tegalalang, day 3 Nusa Penida, day 4 souvenir shopping then airport transfer.
Is it available for 2 people on the 15th?
Yes, the 15th is still available. Total for 2 people, land package: IDR 5,500,000.
How do I book?
Just a 30% deposit to lock the date, with the balance due 3 days before departure. Shall I process it now?
Car Rental
Online · replies instantly
Do you have a self-drive Avanza for rent?
Yes. Self-drive Avanza is IDR 350,000/12 hours or IDR 450,000/24 hours.
How much for 3 days?
For 3 days (24 hours/day) the total is IDR 1,350,000. Weekly rentals get a discount too.
What are the requirements?
ID card, a valid driver's license, and a second ID (family card/passport). Self-drive requires an IDR 500,000 deposit.
Can you deliver it to my house?
Yes, free delivery within the city. Out-of-town delivery is charged by distance.
I need it tomorrow morning.
A unit is available tomorrow morning. Could you send your address and delivery time? I'll get the car ready.
Try the Chatbot Demo
Integrations
Connects with the tools
you already use.
WhatsApp Business APICustomer chats on WA → AI replies from your WA Business number
Meta / FacebookFacebook Business integration for the official WhatsApp API
Telegram BotInternal notifications to admins (new chat, handoff, anomalies)
WordPress / WebflowInstall the widget with 1 line of code on any platform
Google Analytics 4Track chat events from the widget
Google Tag ManagerDeploy the widget without editing website code
Meta PixelTrack conversions from chat to purchase
Custom CMS / Next.jsEmbed in any web stack

Available add-ons: Shopify catalog sync · Tokopedia/Shopee order status · Google Calendar booking · Zapier webhook

Use Case
Built for businesses
like yours.

Hotels & Lodging

"How much is a Deluxe room on the weekend?" — AI answers from your rate sheet, plus suggests alternative rooms.

Clinics & Doctors

"When is Dr. Andi available?" "Do you accept BPJS?" — AI answers from your schedule, plus a booking link.

Property & Real Estate

"Any units left in Cluster X?" — AI checks the latest listings and sends a PDF brochure.

Restaurants & F&B

"What time do you open?" "Do you deliver to Cikarang?" — AI answers from your opening hours + delivery zones.

Online Shop

"Is size M in stock?" "Free shipping to Surabaya?" — automatic stock + shipping cost checks.

Schools & Courses

"How much is the IELTS class?" "When does the next batch start?" — AI answers from your curriculum + schedule.

Pricing
Honest pricing,
no hidden setup fees.

Starter

IDR 500K/month
Small business, ±30 chats/day
  • 1,000 AI chats / month
  • Unlimited knowledge base
  • Website widget + WhatsApp
  • Multi-user + human handoff
  • Reports + CSV export
  • Free setup · 1x KB training
Start 30 Days Free →
Most Popular

Business

IDR 1.8M/month
Active SME, ±100 chats/day
  • 3,000 AI chats / month
  • Unlimited knowledge base
  • Website widget + WhatsApp
  • Multi-user + human handoff
  • Detailed reports + CSV export
  • Free setup · 3x KB training
Start 30 Days Free →

Pro

IDR 3.75M/month
Multi-branch, ±200 chats/day
  • 6,000 AI chats / month
  • Unlimited knowledge base
  • Website widget + WhatsApp
  • Multi-user + human handoff
  • Detailed reports + CSV export
  • Free setup · unlimited KB training
Discuss Your Needs →

Enterprise

Custom
Custom engine, large scale
  • Over 6,000 AI chats / month
  • Unlimited knowledge base
  • Website widget + WhatsApp
  • Multi-user + human handoff
  • Detailed reports + CSV export
  • Free setup · unlimited KB training
  • Engine customized to your business (custom development)
Discuss Your Needs →
Pay 3 months (5% off) / 12 months (10% off) Upgrade/downgrade anytime No long-term contract Meta WhatsApp fees included · extra quota IDR 650/chat 30-day free trial
FAQ
Frequently asked
questions.
Can 1 WhatsApp number be used by multiple admins/agents?
Yes. Every agent logs in to the dashboard with their own account and replies from the same WhatsApp Business number. Chats can be assigned per agent, and supervisors can monitor their team.
Can I still use the WhatsApp number on my phone?
Yes. With WhatsApp Coexistence, your WhatsApp Business number stays active in the phone app while connected to the dashboard. Replies sent from the phone are also logged in the dashboard.
Do I need technical knowledge to use it?
No. We handle setup, integration, and AI training. You just provide your business data (FAQs, pricing, policies). The dashboard is easy to use, even for non-technical people.
What if the AI gives a wrong answer?
The AI only answers from the knowledge base you upload. If a question is outside that data, the AI says it will transfer to an admin and hands off to your WhatsApp. No hallucinations.
How long does setup take to go live?
On average 1–2 business days. Day 1: needs discussion + data collection. Day 2: technical setup + go live.
Is customer data secure?
Yes. Data is stored on your own hosting (Pro plan) or on our servers in Indonesia (Starter/Business). No third party has access.
Can I use a personal WhatsApp number?
Yes, but we recommend the official WhatsApp Business API (we'll help you register for free). It's safer, won't get banned, and supports multiple admins.
What if chats exceed the monthly plan?
The AI automatically stops and replies with a custom message (e.g. "We're busy right now, please contact us on WhatsApp"). No surprise billing. You can upgrade anytime, or add quota at IDR 65,000 per 100 chats.
Are Meta's WhatsApp fees included?
Yes. Since October 1, 2026, Meta charges for every WhatsApp reply above 1,000 per month per number. Plan prices already account for that fee, so there's no separate Meta bill for replies within your plan quota. 1 chat = 1 AI reply, on WhatsApp or the website widget.
Can I cancel anytime?
Yes, with no penalty. Monthly plans can stop next month. Discounted annual plans get a pro-rata refund for unused months.
Is there a knowledge base limit?
No. All plans include unlimited knowledge base entries. Only the number of chats per month is limited.
My website runs on WordPress / Webflow / Shopify?
All platforms are supported. Just copy-paste 1 line of code (or use the GTM plugin). Our team will install it.

One WhatsApp number, your entire CS team, backed by AI.

From IDR 500K/month. Free setup, cancel anytime.

Try Free for 30 Days →
30-day free trial Cancel anytime Free setup Native Bahasa Indonesia & English